Customer service also plays an important role on your site because it helps you to support your customers effectively. However, in order to do it, you absolutely need a tool to help you. In this situation, the WordPress Help Desk Plugin is a perfect choice. Today, in this collection, we offer you the top best WordPress Help Desk Plugin that may be helpful for you.
The reason to use WordPress Help Desk Plugin
A high-quality WordPress help desk plugin will help you resolve your customers’ queries and technical issues in a timely manner. In addition, it allows you to generate and manage support tickets online with ease.
There are plenty of useful features that you will get once installing a WordPress help desk plugin including email piping, unlimited agents and ticket, ticket history, file attachment options, and more. To sum up, using WordPress help desk plugins is considered the ultimate method to improve the customer support service on your website.
Now, let’s explore the following suggestions and choose the best one for your site.
This is one of the most feature-rich WordPress Help Desk Plugin. By using this plugin, you are able to allow your customers to contact you and find out solutions for their problems. What’s more, you can also use this plugin to manage and customize submission forms very easily.
Provided features:
Ability to restrict access to individual knowledge
Elite Support Helpdesk is a WordPress Support Desk Plugin that provides you an ability to add a complete support ticket system on your site. Moreover, thanks to this plugin, your customers are able to submit tickets in order to report problems and get support through your site.
SupportCandy plugin provides you an effective helpdesk ticket system that includes many powerful features. It is very common among customers with more than 10,000 accounts. In addition, the Support Candy plugin also has unlimited tickets that enable you to generate as much as the number of tickets that you like.
Awesome Support is an effective WordPress Help Desk Plugin which has many features. Thanks to using this plugin, your customers can send their queries to you very quickly and you can answer them in a few minutes. This plugin also consists of a documentary video that helps your users have a clear understanding of your products.
JS Help Desk is totally free but effective WordPress Help Desk Plugin. Thanks to this plugin, you can create a ticket which is from the front-end for your website. Furthermore, this plugin also helps you to show a proper ticket status message and highlight it as well.
uCare plugin is very easy to use and has many effective features. By using this plugin, you can create an effective support ticket help desk system for your business site quickly. It is also completely compatible with WooCommerce and Easy Digital Downloads.
bbPree Plugin is a completely free but effective WordPress Help Desk Plugin. This plugin allows you to support your customers through forums in an effective way. Besides, it does not affect your website at all and it also helps to keep your website load very fast. This plugin is very lightweight and flexible as well.
Provided features:
Support your customers using forums
Maintain good page loading speeds
Easily extend its features
Highlights:
Useful plugin
Awesome Work
The best forum
Conclusion
Which is your favorite WordPress Help Desk Plugin? Honestly, each plugin has its own strengths and weaknesses, so we hope that you can find the most reasonable plugin to improve the quality of customer support service on your website.
Moreover, if you have any queries, don’t hesitate to leave a comment below, we will give you assistance as soon as possible. By the way, our free WordPress themes provide plenty of awesome, responsive designs for your website. Let’s visit and try one for your site.
We’re a Digital Team from EngineTemplate with 5 content experts. Our team has 5 years exp in open source Joomla and WordPress, we make daily blogs and build useful resources for everyone who is having issues with open source while using it.
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