What payment methods are supported?
What Joomla! version are your templates support?
=> Our templates support Joomla! 2.5.x and Joomla! 3.x (at latest version). Every time if Joomla! release new version, we always make update shortly.
What are the differences between PRO STANDARD and PRO UNLIMITED Editions?
=> The main difference about that is domain support, PRO STANDARD version only support for one domain, but with PRO UNLIMITED version, you can use template for unlimited domains/clients you want.
What kind of support do you offer?
=> We offer support via Ticket Support System for Pro customers. FREE customers only get support via update and new release for template.
Can I remove the copyright from the footer?
=> With FREE version, you must to keep copyright information from us at the footer of website. When you go with Pro versions, the copyright information will be removed automatically in Pro packages.
Do your products support multi-language?
=> Yes, all templates support multi-language, we recommend you use Falang to build multi-language for Joomla! website quickly.
Can I use your template with my existing Joomla! website?
=> Yes, you can use Template Install package and install it for your Joomla! website. However, you must to recheck all old positions and new positions in template to re-build your layout correctly.
Can I get a refund for my order?
=> Yes, we offer 14 days money back, it means you can request money back within 14 days if you have problem with our template and we can’t solve it for you.
Where do I ask for other pre-sale questions?
=> Any pre-sale questions you can ask here.
What system requirements should I have to use Quix Page Builder?
To run Quix Page Builder smoothly, you should have Joomla version from 3.4.2 and later.
Quix Page Builder has been developed to be accessible with PHP 5.6.31+. You should install this PHP 5.6.31+ before having Quix installation or your site will have some unexpected problems.
PHP extension – Client URL enabled (cURL)
With cURL you can connect to other URLs as well as using their response for your code. This is a must-have requirement if you want to install Quix.
PHP extension – ctype enabled
This is also an important requirement for Quix. This extension offers functions for checking characters in a string is of a correct type or not.
You should have these both
max_upload_size bigger than 5MB.
Requirements for Web Browsers
We recommend these requirements for Quix back-end administration:
- Google Chrome 41+
- Safari 8+
- Opera 28+
- Firefox 36+
MySQL 5.6 or later
New version 2.0 of Quix works on MySQL 5.6. Please make sure that you have installed this version.
For running a Joomla site, the memory limit is 128MB while websites often use many extensions with pages in high memory.
Currently, you have to use desktop to install and edit Quix, it is impossible to do on mobile devices.
If you cannot find your answer here, please feel free to send us your question to the Online Chat Box, or opening a ticket, we will check and reply as soon as possible!