Nowadays, there is no denying that one of the most effective ways to make customers satisfied is the quality of service. If your company or business provides them a perfect service, then they will feel happy and give your business high appreciation. In light of WordPress being used by 43.2% of all websites, a figure that underscores its dominance in the content management system market, integrating effective support plugins becomes crucial for maintaining high-quality customer service and ensuring your site stands out in this vast ecosystem. For this reason, we decided to suggest to you the Top 7 Wonderful WordPress Support Plugin to help you offer the best service to your customers.
Why should you use WordPress Support Plugins?
There are several reasons why you should install WordPress support plugins for your website. One of the biggest advantages is that they are completely free to install and use. You can set up your support system in less than 5 minutes with any of the following tools. Secondly, each plugin is specially packed with plenty of useful features, so you can add a lot of functional support systems to serve your customers. Moreover, they also manage your customers’ requirements, support requests, and sales analytics. Now, what are you looking for? Let’s go over our collection and choose the best option for your site.
3CX Live Chat offers more than a simple WordPress plugin – it’s here to revolutionize and break down any barriers between customers and agents. In conjunction with 3CX StartUP, a web visitor can easily initiate a call or chat from the chat box. Calls go via the browser, there is no dialing of numbers – and it comes at no cost to either the user or the website owner. All designed for elevated comfort and efficiency.
Plus, all live chat conversations and any other customer interactions can be traced using the 3CX Web Client or mobile apps designed to support agents in the office, as well as those on the go.
Key features:
Connect in real-time with your customers via chat, audio or video call
Send simple 3CX Talk links for customers to reach agents
Forward chats & discuss customer issues with your team
Assign chats to groups, including queue-based group handling of chats.
Respond to live chats on the go with included iOS & Android apps.
Check out available integrations: connect your CRM, Facebook Messages and SMS
Firstly, KB Support is a wonderful choice for you to fabricate your help administrations. In other words, with its assistance, you can uphold your customers effectively and viably. What’s more, it licenses you to effectively oversee and tweak accommodation structures. Thus, how about we investigate what capacities it has now!
Features:
Guest submission is fully supported
Sequential ticket numbers
Ability to restrict access to individual knowledge base articles to logged in users only
Add agents to departments and have assign to departments
Truly versatile – A bunch of hooks and filters for our developer friends
Thirdly, we pine for to specify to SVG Support. Above all, it gives SVG Support as the name, but it additionally permits you to effortlessly install your full SVG document’s code utilizing a straightforward IMG tag. Besides that, it will permits you to streamline the mind boggling use of SVG documents.
The fourth module you shouldn’t miss is JS Support Ticket. In other words, it is accepted as an open source ticket framework since it is direct and easy to arrange. Moreover, you don’t have to alter CSS any more, simply snap and change any shade of a module with an amazing topic apparatus.
The fifth module you ought to look at in this blog is Awesome Support. That is to say, it allows you to expand the features alternative paid additional items that runs absolutely on your WordPress site. In addition, it will present to you a tagging helpdesk, email alerts, kept admittance, record, and media transfer.
SupportCandy is another effective WordPress Support plugin that you ought to consider utilizing. Most importantly, it is a marvelous and easy to complete customer organization WordPress Support module. So, it helps you to make tickets the same number of as you need since it is limitless.
Next, Show Support Ribbon is an extraordinary recommendation for you today. Likewise other modules above, it claims a scope of assorted highlights for you to utilize. This WordPress Helpdesk module gives to you a super-smooth flipping settings page that can assist you with saving time when you execute a few alternatives.
This best wordpress support ticket plugin provides you a good customer support system very easily. In addition, your customers can also create a support ticket at any time they need your assistance and you can detect the problems through posting replies to the tickets.
Provided features:
Registered Users / Customers can create support tickets
Files can be attached to the reply messages
The ticket can be marked as Open / Closed / Resolved
the Resolved ticket the status of the ticket will be changed to Open
Customers can search for tickets from the tickets list
This WordPress Helpdesk Plugin gives you a great tool so that you can communicate with your site vistors easily. Moreover, thanks to it, you can also manage the traffic of your site effectively and then enhance the conversions with live chat triggers.
The last suggested WordPress support plugin for you is Support Me. Above all, this module makes making represents uphold purposes a snap. In addition, all help accounts are conceded full administrator advantages with the admonition that they can’t make, alter, advance, or erase different clients.
Features:
Set support accounts to expire after a set number of minutes, hours, or days, or even not expire at all.
Once a support account expires, it is automatically deleted.
No more making up fake email addresses or dealing with the full user registration process. Just set an expiration, and generate an account.
Manage support account sessions just like any other user account.
Easily see when Support Accounts expire in a new ‘Expires’ column on the Users screen
Highlights:
Fully compatible
Nice support
Wind-up
Which is the best WordPress Support plugin in your point of view? Anyway, we hope that you can pick a useful solution for your website. If you have other better options, let’s share them with us by leaving a comment below. Moreover, don’t ignore a list of stunning free WordPress Themes on our website. They can help you make a new appearance for your site.
We’re a Digital Team from EngineTemplate with 5 content experts. Our team has 5 years exp in open source Joomla and WordPress, we make daily blogs and build useful resources for everyone who is having issues with open source while using it.
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