Last some days, we got many questions about problem during update Joomla! 3.x to 3.7. So, today I would like to make step by step how to process update your Joomla! system (from Joomla! 3.5) to Joomla! 3.7 without any problems for your website.
I/ Prepare to update to Joomla! 3.7
As my exp to update some websites for our customers to Joomla! 3.7 before, you must to do some tasks before run update:
1/ Backup your all website (you can make backup via auto backup in your hosting, or any backup service).
2/ If you’re using other templates (different with default Joomla! templates), ask your template provider about compatible problem with Joomla! 3.7, if they have patch update, process update for your template.
* If you’re EngineTemplates customers, feel free to process update, we tested wih all Free Joomla! templates from us, and make full support for Joomla! 3.7.
3/ If you’re using other extensions (except default Joomla! extensions), ask your extension providers about extension support issue for Joomla! 3.7.
4/ Check your PHP version, make sure that you’re using PHP version from 5.6.x or higher. If not, you will see alert update with PHP version as you showed.
II/ Start to update your Joomla! 3.x to Joomla! 3.7
If above tasks are done, start to update Joomla! to 3.7. Process update can be done via Admin > Component > Joomla! update, or click to update alert in your Joomla! panel.
You also can go to Joomla! download area, and download update package for Joomla! 3.7 and install it via Admin > Extensions > Manage > Install.
After finished update, if you have alert with DB record problem, don’t worry, just go to Admin > Extensions > Manage > Database, click to button “Fix” to correct it.
If you see warning with custom fields (new features in Joomla!) and need to active plugins as screenshot below
Go to Plugin Manager, search for keyword ‘system – fields’ and enable it.
* Joomla! 3.7 has some changes, at least HTML for com_content, so HTML override folder in template must to update in order to use new features such as article Custom Fields. That’s why I told you about template compatible.
III/ Troubleshoots
– If you have problem with saving articles, or fields in Joomla! system => Check all extensions in your website, special is plugins and make sure that you do not have plugins that hook to editor or Joomla! fields via back-end.
– If you have problem with template settings => ask your template provider about new version or framework.
– If you have problem with front-end display => most of problem related to template and extensions
– In case your website is broken and can’t access => It’s better is you should to restore your backup, make dev environment and test your update.
– If your editor stopped, please download new version of your Editor (only in case you use other editor, not default Joomla! editor TinyMCE).
If you have any problem during update your Joomla! system, please don’t hesitate to let me know by process reply in this post.
We’re a Digital Team from EngineTemplate with 5 content experts. Our team has 5 years exp in open source Joomla and WordPress, we make daily blogs and build useful resources for everyone who is having issues with open source while using it.
Interesting with this topic? You can read related articles:
Please, could you help me? I have looked for help in forum, talking to other joomla Users, Google, but until now, I had found nothing that could help me and I need to add new articles to my site urgently.
As I see you have same troubleshot during update as instruction above, please check all extensions in your website, special is plugins and make sure that you do not have plugins that hook to editor or Joomla! fields via back-end.
Hi, please, Could you help me with that. I’m not an expert in Joomla. If yes, Do I have to send you anything? My WhatsApp? Skype? Email? Just some orientations to make these checks about extensions, plugins an others.
I am having the same issue. I have updated my template (Warp Framework) to the latest version. I have taken OSMap out. I have disabled all the fields plugins and still get the issue. I then enabled all of them. I get the 1054 error saying that unknown column ‘enabled’ in the ‘where clause’.
I have to have the site now as down for maintenance because it is embarrassing when you are a web developer and your website is down.
Firstly, you should restore your website (ask your hosting provider to get backup for last some days before run update).
Then, you set up test env for your site, ask your template author (warp framework or author that using warp to build theme about compatible with Joomla! 3.7), and make update in your test site before with live site.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.
Save 99% money with single purchase!GetAll-In-One DEV package: Access all paid products! Unlimited Downloads with more than 300+ PRO itemsSign Up Now!
Black Friday & Cyber Monday Sale!Get50% OFFfor your purchase on today! Coupon code: BFCM50Redeem Now
Hi, How are you? I just updated my site to new Joomla version (3.7) and now many errors occurred.
1. When I click to add a new article, the tab Content is empty as image: http://www.thered.com.br/images/thered/outros/Screen01.png
2. In the tab Publishing, after I click in the Calendar icon, the same, it doesn’t appear: http://www.thered.com.br/images/thered/outros/Screen02.png
3. In Fields, I receive the message that the Plugins is disabled, but when I go to Plugins page, I don’t have the plugin mentioned System – Fields and I did what you recommend in this article, but the plugin is not available to enable:
http://www.thered.com.br/images/thered/outros/Screen03.png
http://www.thered.com.br/images/thered/outros/Screen04.png
Please, could you help me? I have looked for help in forum, talking to other joomla Users, Google, but until now, I had found nothing that could help me and I need to add new articles to my site urgently.
Thanks in advance!
Chris
Hi Chris,
As I see you have same troubleshot during update as instruction above, please check all extensions in your website, special is plugins and make sure that you do not have plugins that hook to editor or Joomla! fields via back-end.
Hi, please, Could you help me with that. I’m not an expert in Joomla. If yes, Do I have to send you anything? My WhatsApp? Skype? Email? Just some orientations to make these checks about extensions, plugins an others.
Thanks.
Chris
Hi Chris, please send your site and admin login to my email support at [email protected], so I can help.
Hi, I just sent you the infos you requested. Thanks a lot.
Hi. Have you received my email with the infos?
I replied you via email, please check it out. Thank you!
Hi. I Just saw your email. Thanks a lot. I will do what you recommended and let you know later. Thanks.
Hi, I just sent you an email. Please, take a look. Thanks!!!
I am having the same issue. I have updated my template (Warp Framework) to the latest version. I have taken OSMap out. I have disabled all the fields plugins and still get the issue. I then enabled all of them. I get the 1054 error saying that unknown column ‘enabled’ in the ‘where clause’.
I have to have the site now as down for maintenance because it is embarrassing when you are a web developer and your website is down.
Firstly, you should restore your website (ask your hosting provider to get backup for last some days before run update).
Then, you set up test env for your site, ask your template author (warp framework or author that using warp to build theme about compatible with Joomla! 3.7), and make update in your test site before with live site.