Last some days, we got many questions about problem during update Joomla! 3.x to 3.7. So, today I would like to make step by step how to process update your Joomla! system (from Joomla! 3.5) to Joomla! 3.7 without any problems for your website.
I/ Prepare to update to Joomla! 3.7
As my exp to update some websites for our customers to Joomla! 3.7 before, you must to do some tasks before run update:
1/ Backup your all website (you can make backup via auto backup in your hosting, or any backup service).
2/ If you’re using other templates (different with default Joomla! templates), ask your template provider about compatible problem with Joomla! 3.7, if they have patch update, process update for your template.
* If you’re EngineTemplates customers, feel free to process update, we tested wih all Free Joomla! templates from us, and make full support for Joomla! 3.7.
II/ Start to update your Joomla! 3.x to Joomla! 3.7
After finished update, if you have alert with DB record problem, don’t worry, just go to Admin > Extensions > Manage > Database, click to button “Fix” to correct it.
If you see warning with custom fields (new features in Joomla!) and need to active plugins as screenshot below
Go to Plugin Manager, search for keyword ‘system – fields’ and enable it.
* Joomla! 3.7 has some changes, at least HTML for com_content, so HTML override folder in template must to update in order to use new features such as article Custom Fields. That’s why I told you about template compatible.
III/Â Troubleshoots
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Hi, How are you? I just updated my site to new Joomla version (3.7) and now many errors occurred.
1. When I click to add a new article, the tab Content is empty as image: http://www.thered.com.br/images/thered/outros/Screen01.png
2. In the tab Publishing, after I click in the Calendar icon, the same, it doesn’t appear: http://www.thered.com.br/images/thered/outros/Screen02.png
3. In Fields, I receive the message that the Plugins is disabled, but when I go to Plugins page, I don’t have the plugin mentioned System – Fields and I did what you recommend in this article, but the plugin is not available to enable:
http://www.thered.com.br/images/thered/outros/Screen03.png
http://www.thered.com.br/images/thered/outros/Screen04.png
Please, could you help me? I have looked for help in forum, talking to other joomla Users, Google, but until now, I had found nothing that could help me and I need to add new articles to my site urgently.
Thanks in advance!
Chris
Hi Chris,
As I see you have same troubleshot during update as instruction above, please check all extensions in your website, special is plugins and make sure that you do not have plugins that hook to editor or Joomla! fields via back-end.
Hi, please, Could you help me with that. I’m not an expert in Joomla. If yes, Do I have to send you anything? My WhatsApp? Skype? Email? Just some orientations to make these checks about extensions, plugins an others.
Thanks.
Chris
Hi Chris, please send your site and admin login to my email support at [email protected], so I can help.
Hi, I just sent you the infos you requested. Thanks a lot.
Hi. Have you received my email with the infos?
I replied you via email, please check it out. Thank you!
Hi. I Just saw your email. Thanks a lot. I will do what you recommended and let you know later. Thanks.
Hi, I just sent you an email. Please, take a look. Thanks!!!
I am having the same issue. I have updated my template (Warp Framework) to the latest version. I have taken OSMap out. I have disabled all the fields plugins and still get the issue. I then enabled all of them. I get the 1054 error saying that unknown column ‘enabled’ in the ‘where clause’.
I have to have the site now as down for maintenance because it is embarrassing when you are a web developer and your website is down.
Firstly, you should restore your website (ask your hosting provider to get backup for last some days before run update).
Then, you set up test env for your site, ask your template author (warp framework or author that using warp to build theme about compatible with Joomla! 3.7), and make update in your test site before with live site.